Limited Lifetime Warranty – Interior LDF Doors

Timberland Door, LLC. (Timberland) warrants to the original buyer of a Timberland LDF Door specifically for interior purposes (the "Product") that the Product shall be free from defects in material and workmanship. If you have a problem with your Timberland LDF Door, immediately upon discovery contact the distributor or dealer from whom you purchased our product.  At its discretion, Timberland will repair, replace, or refund the full purchase price of any failed door, for/to the original residential homeowner. Timberland reserves the right and must be given a thirty (30) day opportunity to have a Timberland representative field inspect the defective Product. Improper handling, finishing and/or installation, by the homeowner and/or their hired dealer/installer, of Timberland manufactured door products shall render this warranty null and void.  Timberland shall not be responsible for indirect, consequential incidental, or personal injury damages, or for any amount in excess of the purchase price (including, but not limited to delivery, finishing, installation, and/or any miscellaneous labor costs) of the defective Product, whether the claim is for breach of warranty or negligence.

Warranty Exclusions/Tolerances

1. Any Product that is purchased from the manufacturer without the factory prime coat.
2. Any Product that is over forty-two inches (42") in width and/or eight-feet (8) in height.
3. Warp not exceeding 1/4" in the plane of the door itself for doors three-feet (3) x eight-feet (8) or smaller.
4. Damage caused by attempts other than Timberland to repair the Product.
5. Product failure due to improper installation.
6. Damage caused by failure to comply with the finishing, handling or care instructions provided by Timberland. Including but not limited to damage caused by improper handling or on-site storage.
7. Doors that have been significantly modified by the dealer, installer and/or homeowner.
8. Damage caused by failing to seal all six (6) sides of the Product. All edges must be sealed immediately after fitting and hanging with the integrity of the finish maintained.
9. Defects caused by bow or nonalignment in the frame or jamb in which the door is hung or improper hanging.
10. Damage due to failure to perform normal owners maintenance, including maintaining the finish (factory or non-factory finish).
11. Variations or unsatisfactory results in gloss level, texture or appearance resulting from the field application of paint or other finishing material.
12. Slight expansion due to differing environmental conditions.
13. Damage caused by others or by any cause beyond the control of Timberland, including but not limited to, damage caused by normal wear and tear; customer misuse, abuse, neglect or alteration; or, fire, flood, earthquake, storm, tornado or other acts of nature.
14. Doors shipped out of the continental US, Hawaii or Canada.

This warranty provides purchaser with specific legal rights; other rights may be applicable and may vary from state to state.  This warranty sets forth Timberland’s maximum liability for the Products. Timberland makes no other warranty, expressed or implied with respect to its Product. No distributor, vendor or Timberland representative has the permission to alter this warranty.  Timberland does not imply and/or express any warranty of merchantability or fitness for a particular purpose except as stated herein. Installation and use of Timberland’s door products will serve as an approval and acceptance of this warranty and its conditions set forth.